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Contact Centre Consultant

CCC

As a Contact Centre Consultant you will be passionate about finding every customer their ideal holiday. You will offer exceptional customer service, making each customer feel special whilst also maintaining focus on your individual sales target. In return you will have access to unlimited earning potential through available bonus schemes.

  • Identify, meet and exceed customers needs and expectations following sales structure
  • Handle both online sales leads via Social Media and other digital platforms
  • Adhere to company policies and procedures
  • To achieve individual performance targets and sales objectives
  • Follow up on sales activity by accurately entering data onto the systems
  • Assist with lead monitoring and providing constructive feedback
  • Competencies Required
  • Excellent organisational skills
  • The ability to negotiate and achieve desired outcomes as agreed with Line Manager
  • Appropriately assertive with a wide range of people
  • Analytical and problem solving skills with a can do attitude
  • Attention to detail and high levels of accuracy
  • Strong administration skills with excellent time management skills
Salary:
TBC
Position:
Permanent
Closing Date:
14th March 2018

Hays Travel Ltd

10 Stockton Road
10 Stockton Road
Sunderland City Centre
SR1 3NW
T: 0191 5106316
E: recruitment@hays-travel.co.uk
W: http://www.haystravel.co.uk

Contact

Recruitment Department
Hays Travel - Head Office
10 Stockton Road
Sunderland
Tyne and Wear
SR1 3NW
T: 0191 5106316
E: recruitment@hays-travel.co.uk
W: http://www.haystravel.org/Recruitment/

Apply Now

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