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HTOL Long Haul Team leader

LHTL

This is an exciting opportunity within an expanding and dynamic department for a motivated individual looking to further their career. Key responsibilities will include assisting with the day to day operation of the Call Centre, driving the team performance to maximise sales and profitability whilst providing support to the team as well as the Call Centre Manager/Assistant Manager.

Supervise and lead by example whilst motivating a team

Maximise personal and team sales to achieve targets

Pro-actively identify/address performance and conduct issues

Assist in emergency or operational difficulties

Pro-actively build and maintain relationships between departments and divisions

Provide motivational and inspiring weekly Buzz sessions

Assist with call monitoring and providing constructive feedback

Effectively communicate and positively promote organisational changes

Encourage Tour Operator training opportunities within the workplace

Motivate, praise and encourage staff through open and honest communication

Ensure administration and customer service standards are upheld and in line with company standards

Salary:
TBC
Position:
Permanent
Closing Date:
14th March 2018

Hays Travel Ltd

10 Stockton Road
10 Stockton Road
Sunderland City Centre
SR1 3NW
T: 0191 5106316
E: recruitment@hays-travel.co.uk
W: http://www.haystravel.co.uk

Contact

Recruitment Department
Hays Travel - Head Office
10 Stockton Road
Sunderland
Tyne and Wear
SR1 3NW
T: 0191 5106316
E: recruitment@hays-travel.co.uk
W: http://www.haystravel.org/Recruitment/

Apply Now

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